Payment
Payment terms are currently via Paypal only. No items are shipped without cleared funds.
Shipping
All items are shipped economy unless otherwise requested. With this there is no tracking facility nor proof of shipment. If you need this, you need to contact me first so that I can change the listing accordingly. In France, the price goes up enormously for this type of shipping and is why I do not offer it unless the client is prepared to pay the extra costs involved.
Having said this, all original paintings will be sent via a parcel service which offers tracking and proof of shipment. It also has a basic insurance cover built in.
# shipping costs for your country will be shown at checkout after registering or logging in, and before the payment section, or you can see the list of shipping costs here #
Refunds and Exchanges
It should not be necessary to have a refund but if you feel there is a problem, please contact me and we can discuss the circumstances.
Additional Policies and FAQs
All items leave my studio in perfect condition and I am very accustomed to packing and shipping things all over the world and nothing I’ve sent has been damaged yet.
Full Terms and Conditions can be found here